Book Now

Office Address

Phone Number

Email Address

Cancellations/Refunds/Exchange

  • Home
  • Cancellations/Refunds/Exchange

Cancellations, Refunds & Exchanges

All flight bookings made through are subject to airline fare rules and conditions. As we provide flight booking assistance over call, all cancellations, refund requests, or changes must be initiated by contacting our customer support team directly.

24-Hour Cancellation Policy

Airline tickets may be eligible for cancellation within 24 hours of booking, depending on the airline’s policy. A service fee may still apply. After 24 hours, all cancellations are strictly governed by the respective airline’s terms and conditions, and applicable cancellation charges will be deducted.

Non-Refundable Conditions

Certain bookings may be non-refundable, including:

  • Tickets marked as non-refundable by the airline
  • Bookings made within 7 days (168 hours) of departure on low-cost carriers
  • No-show cases, where the passenger fails to board the flight without prior notice

In case of a no-show, the full ticket amount is usually forfeited as per airline policy. To avoid this, customers must inform at least 4 hours prior to departure.

Changes & Exchanges

Changes such as passenger name corrections or itinerary modifications are generally not permitted after booking, as per airline policies. Any allowed changes will be processed according to airline rules and may involve additional charges.

Refund Process

Refund requests will only be processed if:

  • The airline fare rules allow refunds
  • The booking is not classified as a no-show

Once a cancellation or refund request is submitted via our support team, you will receive an acknowledgment email at with a tracking reference. This confirmation does not guarantee a refund.

will coordinate with the airline to process eligible refunds. The final decision rests with the airline.

Refund Timeline

If approved, refunds may take approximately 60 to 90 days to reflect in your account, depending on the airline and payment provider.

Service Fees

All service fees charged by at the time of booking are non-refundable. Additional post-booking service charges may apply for cancellations, changes, or refund processing, if applicable.

Contact Information

For all cancellation, refund, or exchange requests, please contact our support team:

  • Website:
  • Email:
  • Address: